In brief: Piggy7 never sells your personal data to third parties. Your data is protected with SSL encryption, and you can request to view or delete your information at any time.
01Introduction — Why This Policy Matters
When you open an account, play games, or use any of our services on Piggy7, certain information naturally comes to us. This Privacy Policy explains exactly what that information is, how we use it, how long we retain it, and who we share it with — or don't.
At Piggy7, your privacy matters far more to us than any business advantage. We want you to trust us knowingly — not blindly. That's why this document has been written in plain, straightforward language, so that important information doesn't get lost in legal jargon.
Using Piggy7's website, mobile app, or any other digital channel constitutes acceptance of this Privacy Policy. Continued use of the service following any updates will be considered acceptance of the revised policy.
02What Information We Collect
Piggy7 only collects information that is necessary to provide its services. We do not collect data beyond what is needed.
Identity Information
- Full Name (as per National ID)
- Date of birth (for age verification)
- National ID number or passport number
- Current Address
- Occupation and source of income (for large transactions)
Contact Information
- Email Address
- Mobile Number
Financial Information
- Payment account details (bKash/Nagad/Rocket number)
- Transaction History
- Deposit & Withdrawal Records
Technical Information
- IP Address and Device Type
- Browser Type and Version
- Operating System
- Platform Activity Logs
03How We Collect Information
Piggy7 collects information in the following ways:
- Directly from you: During registration, KYC verification, support contact, or form submission.
- Automatically: Through cookies and tracking technologies when you use the platform.
- From Third Parties: Limited information may be received through payment providers or identity verification services.
04How Your Information Is Used
Piggy7 uses the data it collects for the following purposes:
| Purpose | Explanation |
|---|---|
| Account Management | For login, balance management, and profile updates |
| Identity Verification (KYC) | To prevent fraud and verify age |
| Payment Processing | To process deposits and send withdrawals |
| Customer Support | For resolving complaints, questions, and issues |
| Fraud Prevention | To detect and prevent suspicious activity |
| Promotions & Bonuses | For delivering applicable offers and rewards |
| Platform Improvement | To analyze and improve the user experience |
| Legal Obligations | To meet regulatory compliance requirements |
06Data Retention & Storage Period
Piggy7 stores your information on secure servers that meet international standards and are subject to regular audits.
- Account Information: Retained for the duration of your active account and for up to 5 years after closure.
- Financial Records: Retained for up to 7 years to meet legal obligations.
- Technical Logs: Typically deleted after 90 days.
- Support Conversations: Retained for up to 2 years after the issue is resolved.
07Cookie Policy
Cookies are used on the Piggy7 website and app. These are small data files stored on your device that help improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which pages are visited most — without identifying individual users.
Cookies can be disabled from your browser settings. However, some features may become limited as a result.
08Your Rights
You have specific rights regarding your personal data, and Piggy7 is committed to honoring them:
Right to Access
You can request a copy of all the information Piggy7 holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
In certain circumstances, you can request that the use of your data be temporarily restricted.
Right to Data Portability
You can request an export of your data in a standard, portable format.
Right to Object
You may object to your data being used for specific purposes.
To exercise any of these rights, email us at support@piggy7.net. Piggy7 will respond within 30 days.
09Minor Protection
Piggy7 strictly prohibits account registration for anyone under 18. We do not knowingly collect personal data from minors.
Date of birth is verified at account registration, and proof of age may be requested in suspicious cases. If we become aware that a minor's data has been collected inadvertently, it is deleted immediately and the account is closed.
10Security Measures
Piggy7 uses industry-standard security measures to protect your information:
- SSL/TLS Encryption: Every data transfer is secured with 256-bit encryption.
- Firewall Protection: Robust firewalls keep our servers protected against external attacks.
- Regular Security Audits: Periodic system testing conducted by third-party security experts.
- Access Control: Only authorized personnel can access data on a need-to-know basis.
- Two-Factor Verification: 2FA is available for all members.
That said, no online platform can guarantee 100% security. Piggy7 takes every precaution possible, but our liability for losses resulting from cyberattacks is limited.
11Contact & Complaints
For any questions, concerns, or requests regarding this Privacy Policy, please contact Piggy7's data protection team:
- Email: support@piggy7.net
- Live Chat: Piggy7 Platform Support
- Response time: typically within 48 hours
Piggy7 may update this Privacy Policy from time to time. If changes are made, a notification will be posted on the platform and this page will reflect the updated date.
Why Piggy7's Data Protection Is Trustworthy
Six Core Pillars of Our Data Protection Policy
Data Is Never Sold
Piggy7 never sells your personal or financial information to third parties — including advertisers.
256-bit Encryption
Every transaction and data transfer on your account is protected with military-grade encryption — completely unreadable to anyone outside.
Restricted Access
Only designated staff can access your data — and only the portion necessary to provide the service.
Regular Audits
Piggy7's security infrastructure is regularly audited by independent third-party experts. Any vulnerabilities identified are addressed promptly.
Disposal Upon Expiry
Once the required retention period ends, your data is securely deleted. No data is held longer than necessary.
Your Control
You always have the power to view, correct, or request deletion of your personal data. Piggy7 respects that right.
FAQs
Two frequently asked questions about registration and live matches
Trust is earned — Piggy7 keeps it
Play with peace of mind knowing your information is secure. Register on Piggy7 and enjoy the best online gaming experience in Bangladesh.